MULTI SERVIS KONSALTING

EXECUTIVE COACHING PROGRAM

Through informal and business interactions with Serbian SMEs, MULTISERVIS d.o.o. identified a market niche in executive education. Top executives feel left out of the formal and alternative education system and most of them cannot afford to take summer courses and executive courses abroad. Therefore, there is an opportunity in offering a program that would help leaders achieve positive, long-term, measurable behavior change in targeted development areas, including:

Coaching Goals:

Focus more effectively on results in areas that matter most
Delegate more efficiently and include staff in tasks that increase their job satisfaction and improve their overall performance.
Listen to different points of view with an open mind
Act decisively and present self with confidence
Build effective multi- and cross- functional relationships and alliances
Become a better coach and mentor to help change people’s lives
Communicate more effectively
Address conflict constructively
Effectively manage impatience, anger, and frustration
Build executive presence Change from solo superstar to team player

Basically, the goal of this customized approach to self-improvement and business development is to strengthen executive skills by focusing more on the weak areas and their interplay with the respective strengths. Executive skills are brain functions or cognitive skills located primarily in the frontal lobes of the brain. These functions develop starting at birth and are hard-wired into every person, and they’re fully developed by adulthood. They are called executive skills because they help people execute tasks. Every person has a set of 12 executive skills: self-restraint, working memory, emotion control, focus, task initiation, planning/prioritization, organization, time management, defining and achieving goals, flexibility, observation and stress tolerance.

Typically, people have two or three that are their strongest and two or three that are their weakest, and they are not dramatically changeable for life. For example, focus is a person’s capacity to maintain attention to a situation or task in spite of distractibility, fatigue or boredom. Weaknesses in this area may affect the person’s overall results at work.
Research conducted on a global base of executives shows that slightly more than a fifth (22 percent) of senior executives and managers have a high level of focus, while 8 percent have a low level. Nearly three-quarters (70 percent) have a medium level of the skill.
When it comes to focus, the same percentage of senior executives and managers are high in the skill. Of those low in focus, there are more managers (11 percent) than senior executives (4 percent).

Whereas the respective strengths and weaknesses may differ, it is common knowledge that when under pressure, a person’s weakest executive skills fail first.

It is important for our clients to know that each coach signs a non-disclosure agreement with MULTISERVIS and MULTISERVIS signs an agreement with the client. Our coaches are professionally, morally and contractually bound to keep your information strictly confidential.

Interesting Facts About MULTI SERVIS’ Executive Coaches and Program

Our experienced coaches care about your success. They have successfully trained, coached and assisted top government officials and company leaders throughout Southeast Europe and they are eager to bring out your obvious and hidden qualities and help balance your executive skills.

Our coaches managed budgets of over ____ million Euro in the private and public sector and they know first- hand what it is like to be responsible for staff and funds.

Our coaches know the difference between saying it and saying it right so that other people buy it with no resistance.

Our coaches have expertise in monitoring, assessment and evaluation techniques to help you better understand the complex operating environment and design appropriate tools to suit your needs.

MULTISERVIS Executive Coaching Program is Serbia’s first specially designed program that meets executives’ needs. Whereas the methodology is standard and its’ quality is assured by MULTISERVIS d.o.o., the actual coaching mix is tailored to the specific individual needs of our clients.

MULTISERVIS d.o.o. sends out regular newsletters to clients once per month with various tips and pertinent information

Basic Executive Program duration is 3 months with a total of 12 weekly coaching meeting sessions, plus individual work in between sessions. The cost of the basic Executive Coaching Program package is Euro 2,400.

Multiservis works with professionals in the business and nonprofit sectors to improve their personal and professional skills.

Our services are based on 15 years experience in supervising, developing, and training managers, leaders, and professionals across the country.

We offer a unique blend of professional advice and practical insight based on our hands-on experience as supervisors, managers, and leaders combined with years of research/development, education, and training with managers and executive leaders from organizations across the country.

We work one-on-one with you and/or work with groups ranging in size from 3 to 30.

We have direct experience in non-profit development, for-profit leadership, and pride ourselves in staying current in management research and cutting-edge practices in coaching, consulting, and training.

We conduct research to help you better understand and respond to the needs of your clients. Our research is always done with implementation in mind.

Whenever possible, we advocate for, value and practice common sense solutions.